Andrew J. Miller
Contact or download resume for address information...
Home: (716) 683-7598 Cell: (716) 867-0884
andy@bfloeagle.com - http://www.bfloeagle.com

To join a team where I can utilize my technical knowledge and experience to support corporate and management goals.

Masters of Business Administration, May 2008
University at Buffalo, the State University of New York

Bachelor of Science in Computer Engineering, May 2004
University at Buffalo, the State University of New York

Saint Joseph’s Collegiate Institute, May 2000
New York State Regents Diploma, National Honor Society Member

· Eagle Scout, including 3 Eagle palms above the rank
· National Honor Society

Working knowledge of Windows 2000 Professional, Windows XP, and a variety of distributions of Linux including Gentoo, Debian, and RedHat. Experience with Solaris, the entire Microsoft Office suite, Internet Firewalls, Peer-To-Peer Networking, Tibco BusinessWorks, File and Print Servers (Linux/Windows), Internet Gateways/Routers, NAT, MySQL, Macromedia Dreamweaver, Flash, and Fireworks. Programmed in QBASIC, Java, XML, XPath, C++, Ada, Lisp, Prolog, SQL, Bash Shell Scripts, ARM Assembly, MIPS Assembly, Tibco Designer, PHP, Javascript, and HTML. Over a decade of hands on experience with computers, servers, and technical appliances, building and designing software and hardware solutions for personal and client use. Over four years of active website design and programming.

Altreuter Berlin Law Firm
Buffalo, NY
System Administrator and DBA
October 2004 – PRESENT
· Responsible for the maintenance and continual upgrade of corporate network
· Created Web-Based Database to handle thousands of client contacts and eliminate the need of passing a local Access database between office locations for updates
· Support and Assist employees with and technical problems or issues that arise either from hardware or software difficulties

Frontier Science and Technology Research Foundation
Amherst, NY
Computer Programmer
July 2006 – PRESENT
· Designed and maintain numerous research storage tools aiding in breast cancer research
· Analyzed and Proposed changes to database structures and modifications to legacy software
· Supported fellow programmers with workload by aiding to complete programming deadlines

Ingram Micro
Williamsville, NY
Technical Support Specilist
June 2004 – July 2006
· Design and Build solutions required by Customers for their SMB clients
· Identify and remedy "crack and gap" training areas to increase value to the company and become a greater resource to the customer
· Provide actionable feedback to Champion Vendors allowing for the development of effecient, in demand products

School of Architecture and Planning, University at Buffalo
Buffalo, NY
Computer Technician
September 2000 – May 2004
· Maintained and Repaired 200+ of the school’s computers
· Monitored performance of systems and upgraded when necessary
· Removed illegal software from computer systems

Localnet
Williamsville, NY
Late Shift Supervisor, Technical Support Representative
October 1999 – September 2000
· Supervised night customer service and technical support staff
· Developed training systems for new employees
· Solved various customer internet connectivity issues and billing problems

Saint Joseph’s Collegiate Institute
Kenmore NY
Computer/Technological Assistant
September 1996 – May 1999
· Built and Maintained network and servers (Internet, Intranet, File, and Print)